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Retailers Weight In on Coupon Etiquette




Last week, I shared feedback from readers who had strong opinions on shoppers who buy in bulk. "Shelfsweepers” came in for a lot of criticism from fellow shoppers who feel that it’s only fair to leave product on the shelf so other bargain hunters have a chance to save. But what do stores think of these high-volume customers? Here’s an email from a retailer who offers some great insights:

 

Question:

"Thank you so much for your article about coupon etiquette. I am a customer-service manager at a local grocery store and I agree with your advice to buy as much of a sale item as you feel you will use. If items are on clearance, by all means, buy us out!

"The tricky part is when stores put limits on purchases of sale items. Let’s say we have a limit on two cases of canned vegetables and a customer comes to the register with four. If I enforce our limit, the two extra cases go back onto the shelf, and I’m left hoping that somebody else ...
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