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Despite rising temperatures, a frozen pipe forced BB&T to close a branch for two to three weeks.
David White, BB&T vice president for corporate communications, said a pipe froze and burst at the branch at 2214 Nash St. N., causing damage to the branch and the loss of ATM service.
“Thank you to our clients for their understanding and commitment to BB&T during this unexpected event,” BB&T Wilson market president Wes Berry said in a statement. “We are working around the clock to reopen our West Nash Street location at the Brentwood Shopping Center as quickly as possible.”
Staff from the damaged branch have been shifted to locations at 3400 Raleigh Road Parkway, 223 Nash St. W. and Wilson Medical Center at 1604 Tarboro St. All three branches are open from 9 a.m. to 5 p.m. Mondays through Thursdays and 9 a.m. to 6 p.m. on Fridays. The Raleigh Road Parkway location near Belle Meade also is open from 9 a.m. to 1 p.m. Saturdays.
“We apologize for any inconvenience,” Berry said.