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BAILEY — At noon today, the PNC Bank branch at 6374 Deans St. will close its doors forever.
This is the second time PNC has closed a branch in the area. PNC closed its Spring Hope location in 2015.
“PNC customers are banking very differently and opting to use convenient online and mobile channels and ATMs to conduct basic banking needs,” said Diane Zappas, spokeswoman for the bank. “PNC continues to evaluate its branch networking to ensure we are meeting our customers’ needs, and at times that results in the consolidation of branches.”
Zappas said customers who currently use the Bailey branch can use the PNC Heritage Crossing branch at 3401 Raleigh Road Parkway in Wilson. That branch, according to PNC, is only nine miles away.
PNC touts itself as a Main Street bank dedicated to the communities it serves. However, the bank has closed more than 25 branches across North Carolina in the last five years despite strong earnings. Many of the closings have been in rural towns where customers say access to a local branch is critical for business owners, the elderly and anyone who wants to conduct banking in person.
“We are and will continue to be a Main Street bank, and we care about our customers,” Zappas said. “We care about our community, we stay engaged with our community. We still do offer banking services nine miles away. We understand these changes may inconvenience some customers, but we encourage them to talk to PNC employees about alternative ways of banking that may work well for them.”
PNC took over the former RBC bank branches and operations center in Nash County in March of 2012 and soon after announced that it would be laying off hundreds of workers in Rocky Mount.
With the closure of the Bailey branch, PNC will only have branches remaining in Nashville and Rocky Mount within Nash County.