Wilson launches new Greenlight website

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Greenlight Community Broadband has a new online presence and the website is full of features that expand on the city’s Gig East brand.

“When Greenlight began a decade ago, our website mainly focused on providing information about residential service,” said Will Aycock, Greenlight general manager. “Moving into our second decade of service, we are focusing more on our future contributions to Wilson’s economy. This has included connecting to the Triangle’s startup and innovation culture through new projects like Gig East and the Exchange.

“The Greenlight website will continue to expand to include more information on these programs.”

Gig East developed out of the city’s involvement in InnovateNC, an effort led by the Institute for Emerging Issues to spur entrepreneurship beyond the borders of Raleigh and Charlotte. From there, the city and partners put together the Gig East Exchange, a $2.7 million technological incubator planned for 127 Goldsboro St.

“We will add information about the Gig East Exchange as we move closer to construction,” said Darren Smith, Gig East Exchange manager. “The new Greenlight site will include all information about the Exchange, Gig East events and development of the innovation ecosystem. We plan to chronicle the construction phase and announce key milestones on the new site.”

For residents interested in signing up for Greenlight, the site has an option to see where service is available through the “Service Availability” link on the homepage. Current customers will use an updated billing system on the new site.

“The new bill pay system provides easier navigation, increased functionality and enhanced transaction security,” said Matt Nestor, customer service manager.

Officials said customers using online bill pay have been contacted about any changes needed for the site. Those with questions can call 252-399-220 about registering on the new site.

The new Greenlight site was part of a $60,000 online rebranding by the city, which included a new website in February. Officials said www.greenlightnc.com also will be used to highlight the city’s smart technology and programs.