WILSON’S LOCAL PRINT AND DIGITAL COMMUNITY INSTITUTION SINCE 1896

Library adapts services during pandemic

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Wilson County Public Library locations are closed to foot traffic until further notice due to COVID-19, but staff are working behind the scenes to provide essential services to the community.

Following closures to the public on March 20, the library has been offering curbside pickup for materials at the main library and the Black Creek and Lucama branches.

Books, audiobooks, DVDs and magazines can be requested using the library’s catalog at www.wilsoncountypubliclibrary.org or you can call. If you need recommendations, staff will be happy to help you discover your next great read.

For help call the main library at 252-237-5355, the Black Creek branch at 252-237-3715 or the Lucama branch at 252-239-0046.

Staff are working to answer questions, place holds, issue library cards, help with online resources and provide curbside pickup from 9 a.m. to 6 p.m., Monday through Saturday, at the main library and 10 a.m. to 6 p.m., Monday through Friday, at the above two branches.

CURBSIDE SERVICE

Here’s how to use curbside service:

• Search the online catalog www.wilsoncountypubliclibrary.org.

• Click the “hold” button, log in, and submit the hold. Or you can call any open location.

• Wait for notification that your items are ready.

• Come to the library and park. At main, you’ll see signs telling you where to park.

• Call the library when you arrive and pop the trunk of your car. Staff will take your items in a bag, drop them in, and wave goodbye, all while maintaining social distancing. You’ll need to close your own trunk.

• Book returns at all locations have been closed to protect our customers and staff, so please hold onto your checked-out materials until library locations have reopened. No overdue fines will be charged during closures.

OTHER SERVICES

• If you’d rather use “eLibrary,” staff can help you download eBooks and eAudio and access a variety of online resources available 24/7 with your library card. Go to the website and you’ll find eBooks in CloudLibrary, NCKids and Tumblebooks, and eAudiobooks in NC Live. Reference resources including test preparation, language learning and educational videos are also available through NC Live. Visit www.wilsoncountypubliclibrary.org for more information. And remember, if you don’t currently have a library card, staff can set up an account for you over the phone.

• Since the library is closed to foot traffic right now, staff members are ramping up online program offerings, including virtual storytimes on Facebook Live and a brand-new YouTube channel. Storytimes are offered via Facebook Live on Wednesday mornings at 10 a.m. Soon to come are a Spanish storytime and STEAM programming. Kids can also call Dial-a-Story, available 24/7, to hear a story read aloud. Dial 252-265-5570 for English or 252-265-8433 for Spanish. Call to learn how to access our virtual programs.

• The annual Summer Reading Program is scheduled for June 15-Aug. 10. This summer’s theme, Imagine Your Story, will include a variety of programs that can be adapted for virtual or in-person experiences, depending on social distancing guidelines at that time. This year, incentives will also be given to teens and adults who complete reading logs.

• Staff members are working to develop new skills during these closures by attending online webinars and conferences so they can serve you better when the library reopen. Employees have even used Makerspace equipment to sew fabric masks and to 3D print adjustable mask straps to hold them in place. After distributing masks to all open library locations, staff also sent them to other Wilson County government departments. You can find an instructional video on the library’s Facebook page and YouTube channel.

In a time of illness and uncertainty, the Wilson County Public Library is working intently, not only to offer essential services to Wilson County in the present, but to improve library services for the future. Staff members look forward to welcoming everyone back and making your library experience better than ever.

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